FAQs

🥭 About the Fruit

1. Where do your mangoes come from?

Our mangoes are grown in the Philippines — the home of the world-famous Carabao mango. We source directly to bring you fruit that's rarely available in Ireland.

2. What is a Carabao mango?

The Carabao mango is the national fruit of the Philippines and widely regarded as one of the finest mangoes in the world. It's smaller than supermarket mangoes, with a smooth, fiberless flesh, intense sweetness, and a floral aroma that's hard to describe until you've tasted one.

3. Are your mangoes ripe when they arrive?

No — they arrive firm and unripe, which is how they survive the journey from the Philippines. They ripen beautifully at home over a few days.

4. How long do the mangoes take to ripen?

Typically 3–7 days at room temperature, depending on how warm your home is. Keep them on the counter and check daily — you'll know they're ready when they give slightly to gentle pressure and smell fragrant.

5. How should I store my mangoes?

Store unripe mangoes at room temperature, away from direct sunlight. Once ripe, move them to the fridge to slow further ripening — they'll keep for a few more days there.

6. How long will the mangoes last once ripe?

Once fully ripe, mangoes will keep for 2–5 days in the fridge. For longer storage, peel and freeze them — they're excellent in smoothies straight from frozen.

7. How are your mangoes different from supermarket mangoes?

Supermarket mangoes are typically a different variety — often picked very early and cold-stored for weeks during transit. Carabao mangoes are a distinct variety with a richer, sweeter, more complex flavour. Once you've tried one, the difference is obvious.

✈️ Shipments & Pre-Orders

8. When is the next mango shipment?

Our next shipment is the September shipment — pre-orders are open now. Shipment dates can shift slightly due to customs and logistics, so we recommend joining our mailing list for updates.

9. Why do you use pre-orders?

We fly in small, carefully selected batches directly from the Philippines. Pre-orders let us know exactly how much fruit to bring, so nothing goes to waste and every customer gets the freshest possible mangoes.

10. How fresh are the mangoes when they arrive in Ireland?

Very fresh — we fly them in rather than shipping by sea, which dramatically reduces transit time compared to most imported fruit. From farm to your door is a matter of days, not weeks.

11. Can I order before the shipment arrives?

Yes — that's exactly how it works. You pre-order now, we bring in your fruit on the next shipment, and we deliver it to you shortly after it lands.

12. What happens if a shipment is delayed?

We'll keep you updated by email if there are any delays. In the rare event of a significant issue, we'll contact you directly to discuss your options.

🚚 Delivery

13. Do you deliver nationwide?

Yes — we deliver across the Republic of Ireland.

14. Do you deliver to Northern Ireland?

Yes — we deliver to Northern Ireland as well as across the Republic of Ireland. 🇮🇪

15. How much is delivery?

Delivery is €15 per order, subject to the applicable weight limit. Free collection is available in Drogheda.

16. How long does delivery take?

Once your order is dispatched, delivery generally takes around 2 working days in the Republic of Ireland and approximately 3 working days to Northern Ireland. You'll receive an update when your order is on its way.

17. Can I collect my order instead?

Yes — free collection is available if you'd prefer to pick up your order in person.

18. Where is free collection available?

Collection is available in Drogheda. More details on our collection process coming soon.

📦 Orders

19. What is the minimum order?

The minimum order is 1kg.

20. What is the maximum weight I can order for delivery?

The maximum delivery order is 10kg.

21. Can I order different fruits together?

Yes — when available, you can mix Filipino fruits in a single order. Check the shop for what's currently in stock.

22. Can I change or cancel my order?

Please contact us as soon as possible if you need to make a change. We'll do our best to accommodate you, but once an order has been dispatched we may not be able to make changes.

23. Can I order for someone else as a gift?

Absolutely — just enter their delivery address at checkout. If you'd like to include a gift note, get in touch and we'll do our best to help.

🍌 Other Filipino Produce

24. What Filipino fruits do you sell?

Alongside Carabao mangoes, we also bring in Saba bananas, calamansi, mangosteen, pomelo, singkamas, and santol — subject to availability each shipment.

25. Will Saba bananas, calamansi, mangosteen and other produce be available with every shipment?

Not necessarily — availability varies by season and shipment. Sign up to our mailing list to be notified when specific fruits are available.

26. Can I request a product for the next shipment?

Yes — we love hearing what our customers want. Send us a message and we'll do our best to include it if it's feasible.

💚 Quality & Customer Care

27. What happens if my fruit arrives damaged?

We take quality seriously. If your fruit arrives in poor condition, contact us with a photo and we'll make it right.

28. What should I do if I have an issue with my order?

Get in touch via WhatsApp, Facebook Messenger, or email — details on our Contact page. We aim to respond quickly.

29. How do you check the quality of the fruit before sending it out?

Every batch is inspected before dispatch. We only send out fruit we'd be happy to receive ourselves.